Comments on: Beijing 101 Trial Experience and my thoughts on agressive marketing

By: Veggie

Veggie — Fri, 11 May 2012 04:03:26 +0000

i am suffering from hair loss since 2 years ago when i realise my hair gradually thinning. i have been following threads and reviews to do my research and was very hesitant to approach hair care centres like Beijing and YunNam with all the nasty experiences and reviews.
but i guess at some point of time when u are really desperate, u will try all sorts of method. i happened to receive a free treatment voucher inside a event goodie bag which i attended and thought why not give it a try. since its free anyway.
i went down to the bedok point outlet, nearest to my place. i was greeted w many consultants when i walked in, seriously did stress me alittle, but it all turn out to be fine. they did a scalp scanning for me and gosh, all the oil on the scalp looked really gross. the treatment followed with the consultant applying some mask on to my scalp, cant rmb what it is but it felt pretty good. was very icy when it first touches the scalp, but the cooling effect that came after was very calming. but i felt that the best part was the massage the consultant did. it felt like they really massage deep into the tissue by pressing on all the accupressure spots. its was heaven.
then they did a after scanning to my scalp again after the treatment, and my scalp was really much cleaner, without those shiny sticky stuff shown earlier. the consultant did try to sell me some products and packages, but she was not really very very aggressive. guess i was lucky! i told her that i wanna go back to consider and “monitor” the post results for a couple of days before deciding, afterall its wasnt a small amount we are talking about.
the consultant was really nice and did not show any “black face”. i would say it was a rather pleasant experience for me. i guess its true that u can see results but of cos with a series of treatments. the first trial is just to see if ur scalp is sensitive to the products, etc. i am still considering to sign up for their packages, any one have any other reviews to share??

my hubby is pretty keen to, but we know its gonna cost a bomb! if anyone has any reviews, please share!! TIA!

By: Sal

Sal — Mon, 09 Apr 2012 15:39:28 +0000

Hi, my name is Sal, I want to tell my experience about my treatment in Beijing 101. I came to Beijing 101 because I was having hair loss problem and saw the advertisement on Serangoon NEX mall. The staffs are always friendly (because they want your money) and at the first appointment, my hair consultant told me that my hair was really oily, so it blocked the hair root which made my scalp unable to produce new hair. She scanned my hair and I decided to sign $4388 package (has 10 hair masks, 12 hair tonics and 2 shampoos)! believe me, until now, I really regretted that I paid so much just for those things! I really pissed that $4388 results for nothing! Not only that, every time I came there for hair treatment (which usually the staff will put mask on your hair, wash it and give tonics), the staff always FORCE me to buy more and more packages!!! Normally, great salesmen will not force anyone to buy their products, but in Beijing 101, they have the strangest marketing strategy ever!!! They just deceive people by telling that your hair still oily, so hair needs more Beijing 101 products, eventhough in fact it’s not!!!

Honestly, I got deceived by one staff, she really forced me at that time by saying “you must continue your package or you will have more oil in your hair!” Because of that foolish trick, I am forced to spend $1388 just for nothing (again!!!). I still remember she convinced me to continue the package by saying “each person scalp is different, yours is really oily, so you need to treat it longer than other people” and guessed what, I found out that she lied by observing that my hair is just the same after I continued.

All staffs there absolutely will FORCE you to buy more and more packages NONSTOP! I remembered one time, I lied to one staff that I didn’t bring money (at that time she offered products aggressively and it was like the 10th times!), then she told me to go home after the treatment, take my card and go back again to buy the offered products! Well, that’s not a good way to treat customer!!!

My recommendation is much much better to use Loreal or Kerastase, it’s expensive too, but really works!! and don’t be fooled by the promotion offered by Beijing 101, such as $88 coupon of hair treatment, it’s their way to attract customer to come to one of their outlet…

By: hem

hem — Mon, 19 Mar 2012 16:49:30 +0000

I too agreed,
Dam I spent 5.3k nothing much good results once you pay full then they do not care about you. If you didn’t pay they will keep forcing you to hell.

By: Pri

Pri — Mon, 09 Jan 2012 07:38:01 +0000

I thought I was the only one! Recently I took up the offer of 8 treatments for $88. A con to sign me up for a package worth more than 2k. Worst is that they don’t take NO for an answer. Is it even allowed per the Consumer Regulations in Singapore? The SO CALLED $88 for 8 treatments lasted barely 1hr. I had no experienced anything like this before in any other country. I was told that they treatments work so I really wanted to give it a try but I was SOOOO put off by their sales tactics, its just DISGUSTED ME that I just wanted to get out.

I really wish the authorities would do something about such false offers and aggressive marketing.

By: GG

GG — Mon, 01 Aug 2011 03:59:21 +0000

Same here for me, especially if the treatment is for grey hair it will be more costly and you will not see results very soon.

During the weekly cost of treatment, the staff will keep pestering you to buy or upgrade to other products which will expedite results.

I believe that we will see results, but its a long term treatment and after tons of money spent on it -up to five figures.

I will not continue even if I dont see any results at the end of my sessions.

By: Vivi

Vivi — Sat, 28 May 2011 00:53:50 +0000

I signed up for a Beijing 101 package and the experience was an unforgettable one— because it’s the MOST expensive investment I’ve made for vanity’s sake!

By: Bvlgr

Bvlgr — Mon, 11 Apr 2011 09:20:39 +0000

BeiJing 101 is another Big Scam, they will sell you things that are very cheap and they will force you to sign package. After that, they will tell you all sorts of scare techniques. My friend has tried it and they say it doesnt work at all. A complete waste of $$$.
Don’t be fooled by them, don’t go and patronize them.

By: rog

rog — Sun, 13 Feb 2011 18:32:01 +0000

i also wnat to go beijing 101, my friends told me to try it, but im afraid that they will charge so high… is there anyone can tell home much it would be? per session…

By: JN

JN — Wed, 06 Oct 2010 08:52:22 +0000

What is it in Singapore that makes us go bald? I’m having the same problem. I didn’t have this in the Philippines.

By: Starry

Starry — Wed, 04 Aug 2010 10:12:41 +0000

It’s thought provoking to read about the accounts of customer service. Ms. Tsiken, believe you are an advocate of customer service yourself. What do you think if we can explore on the topic further? Drop me an email if we can discuss further.