Comments on: I’m never flying Cebu Pacific during the Holidays

By: Ms. Singapore

Ms. Singapore — Fri, 23 Oct 2009 09:31:21 +0000

I had a confirmed flight to Manila to get a connecting flight to Japan on the same day…originally Cebu air flight will arrived 4.05am (morning) in Manila leaving me ample time to get to my next flight wic is on 4.20pm (Afternoon)….but within a week i found that my confirmed flight was changed to a 4.35pm flight! To my horror…I wasnt informed in anyway!…if i din go online to print extra copies of the flight details for my friends…I wont know the flight was postpone till e day I fly…I tried to e-mail them several times…but no reply!
I’m now stuck wif both Cebu air tix and Jap air tix…looking at a total loss of S$2000!
Who can I look for to get my compensation!

By: Alessandro Di Marco

Alessandro Di Marco — Fri, 07 Aug 2009 09:30:30 +0000

Cebu Pacific does this regularly.
Had a Confirmed Reservation Ticket and they Bumped me too.
They invent all kind of excuses, among those: “You are late in my case (I arrived 1:10 minutes before the departure, I have pictures to prove it), but others were not found in their database, they could claim they haven’t received their money..

Never mind.

The fact is that Cebu Pacific is a legalized FRAUD and is cheating on potential customers.

By doing this they can sell 3 times (or more) the same ticket and never refund you.

NEVER FLY WITH CEBU PACIFIC.

By: Productive Pinoy

Productive Pinoy — Thu, 12 Feb 2009 16:42:53 +0000

That is frustrating.

Cebu Pacific should anticipate and practice preventive solutions to this kind of problems especially during holidays.

I agree that giving away round trip tickets does not compensate for the inconvenience. Its just a quick fix.

By: Mr. JR

Mr. JR — Thu, 12 Feb 2009 08:24:25 +0000

You’re date is always late in giving a promotion, please make it in advance.

By: Ms. Tsiken

Ms. Tsiken — Tue, 06 Jan 2009 07:14:57 +0000

Hindi. I had to back and forth sa ticketing booth nila. Parang lahat ng kilala kong nag Cebu Pacific this Christmas na bump-off ata hehehe

By: calvin

calvin — Mon, 05 Jan 2009 15:40:40 +0000

so hindi nahonor yung printout niyo kasi wala sa system nila? bulok nun ah.

front row seats are usually where they seat old people. ok yung seat sa fire exit row pero sa opposite side ng aisle (not near the door). masikip kasi mga seats dun so kelangan ng legroom pagmatangkad tulad ko.